Terms & Conditions (AGB)

Stand: 2026

1. Scope (Geltungsbereich)

1.1 These General Terms and Conditions (AGB) apply to all business relations between SSD Digital (hereinafter "Agency") and the customer (hereinafter "Client").

1.2 Deviating, conflicting, or supplementary General Terms and Conditions of the Client shall not become part of the contract unless their validity is explicitly agreed to in writing.

2. Subject of the Contract (Vertragsgegenstand)

2.1 The subject of the contract is the development of software solutions (specifically Shopware 6), design services, consulting, and maintenance as described in the respective offer or contract.

2.2 The Agency provides services according to the current state of technology. The Agency does not owe a specific economic success unless explicitly agreed otherwise.

3. Client's Duty to Cooperate (Mitwirkungspflichten)

3.1 The Client shall support the Agency in the performance of the agreed services insofar as this is necessary. This includes, in particular, the timely provision of information, data media, and hardware and software required/agreed for the implementation.

3.2 If the Client fails to comply with their duties to cooperate, and if the Agency is hindered in the provision of services as a result, the agreed deadlines shall be extended accordingly.

4. Acceptance (Abnahme)

4.1 After completion of the validation or development work, the Agency shall make the result available to the Client for acceptance.

4.2 Acceptance shall be deemed to have taken place if the Client does not notify the Agency of significant defects in writing within a period of 10 working days after provision.

4.3 Minor defects shall not justify a refusal of acceptance.

5. Rights of Use (Nutzungsrechte)

5.1 Upon full payment of the agreed remuneration, the Agency grants the Client the non-exclusive, unlimited right to use the developed software/services for the contractually intended purpose.

5.2 Until full payment has been made, all rights remain with the Agency.

6. Liability (Haftung)

6.1 The Agency constitutes liability for intent and gross negligence. For slight negligence, the Agency constitutes liability only in the event of a breach of an essential contractual obligation (cardinal obligation), the fulfillment of which is essential for the proper execution of the contract and on the observance of which the Client may regularly rely.

6.2 Liability for data loss is limited to the typical recovery effort that would have occurred if regular and risk-adequate backup copies had been made by the Client.

7. Final Provisions (Schlussbestimmungen)

7.1 The law of the Federal Republic of Germany shall apply.

7.2 Place of jurisdiction for all disputes arising from this contract is the registered office of the Agency.

Disclaimer: These Terms are a structural placeholder based on common agency standards. They must be reviewed and adapted by a legal professional to be legally binding.